We’re here to help.
Questions about listening, the app, accessibility or your privacy are welcome.
Email the team
info@appstarfamily.netIf something is not working, include the page or session name, your device and browser, and what happened. Please do not include passwords, payment-card details or private medical information.
Help with an app purchase
App purchases and subscriptions are managed by Apple. Start with your Apple account purchase or subscription settings for the current status. For a question about using the app, email us at the address above.
Web Premium
Passwordless web accounts are available for private saved listening and progress. Web Premium purchases are processed by Stripe. After purchase, a secure email link connects access to your web account; billing and cancellation are then managed from the signed-in Account page.
Accessibility and content feedback
If a control is difficult to use or some wording does not feel helpful, tell us where you found it. You can also use this address for privacy or data requests.
Questions about your care
This is product support, not a clinical service. For pregnancy, birth or health concerns, contact your midwife, doctor or maternity team. Do not wait for a reply here before seeking care.